Skip to content Here at the Gateway Alliance, we are committed to working collaboratively to support school improvement through professional learning, school-to-school support and research.
We are committed to maintaining the trust and confidence of those who access our services. One way of doing that is by explaining to you, as clearly and transparently as we can, how we collect, use and protect information about you.
Gateway Alliance (Education Services) Ltd is the data controller responsible for your personal information.
We collect information about you through bookings you make for our courses, events and services, as well as information you provide to us by phone, email, through online forms, in correspondence and in person.
We may also receive information about you from your school, trust or organisation, or obtain information about you and your organisation from publicly available sources.
The types of information we collect about you may include:
We only collect personal information that is relevant to the services we provide and our relationship with you.
We may use your information, and information relating to individuals connected to your school, trust or organisation, to:
We may use appropriate digital and artificial intelligence (AI) tools to assist us with administrative tasks, analysis, evaluation and service improvement. This may include helping us analyse information, identify trends and understand the reach, quality and impact of our work.
Where personal information is processed using these tools, we take appropriate steps to protect it and only use information necessary for the relevant purpose.
Data protection law requires us to have a lawful basis for processing personal information. Depending on the circumstances, we may process your information because:
Where we rely on legitimate interests, we consider the interests and rights of the individuals concerned and ensure that our use of the information is proportionate.
Some information, such as certain dietary or accessibility information, may reveal health or other special category information. We collect this information where needed so that we can appropriately accommodate delegates at our events and services, and only process it where we have an appropriate lawful basis and condition for doing so.
From time to time we may send you communications which we believe may be of professional interest to you.
We may use your information to provide information about Gateway Alliance programmes, events, products and services and, where appropriate, relevant products, services or opportunities involving our partners or other organisations.
We may communicate with you by post, email or telephone where we are permitted to do so.
You can opt out of receiving marketing communications at any time by contacting us or by clicking the unsubscribe or preferences link on any marketing email we send you.
Opting out of marketing communications will not prevent us from contacting you where necessary in relation to a booking, service or existing relationship with Gateway Alliance.
We do not sell your personal information.
We may share personal information where it is lawful and necessary to do so, including with trusted organisations that help us provide and manage our services.
These may include providers of:
These organisations may process personal information on our behalf. Where they do, we expect appropriate data protection and security arrangements to be in place.
We may also share information where:
Where appropriate, information used for reporting, evaluation or demonstrating the impact of our work will be aggregated or anonymised so that individuals cannot be identified.
Some of the organisations and technology providers we use may process or store information outside the UK.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer complies with UK data protection law and that appropriate safeguards are in place.
You can contact us if you would like further information about the safeguards that apply to your personal information.
We only keep personal information for as long as we reasonably need it for the purpose for which it was collected, including to provide our services, maintain appropriate business and financial records, meet legal or regulatory requirements and manage our relationship with you and your organisation.
Different types of information may therefore be retained for different periods.
We periodically review the personal information we hold and securely delete or anonymise information that we no longer need.
We take appropriate organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
We also take reasonable steps to ensure that organisations processing personal information on our behalf have appropriate security and data protection arrangements in place.
Depending on the circumstances and our reason for processing your information, you may have the right to:
These rights do not apply in every circumstance, but we will explain our decision if we are unable to fulfil a request.
You have the right to object to the use of your personal information for direct marketing at any time.
We want to make sure that the information we hold about you is accurate and up to date.
Please contact us if you believe any information we hold about you is incorrect or if your details change.
If you would like to exercise any of your rights, have questions about the personal information we hold about you or have any concerns about the way we collect or use your information, please contact us at info@gatewayalliance.co.uk.
If you are unhappy with how we have handled your personal information, you also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements.
We recommend checking this page periodically for updates.
Last updated: August 2026
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