Skip to content 1.1 All invoices must be paid prior to attendance at any course or event.
1.2 Standard payment terms are 30 days from the date of invoice.
1.3 Payments are preferred by BACS. Cheques are accepted, made payable to Gateway Alliance (Education Services) Ltd, but may incur a £5 processing fee.
1.4 All prices are subject to VAT.
2.1 Cancellations must be received in writing and will be subject to the following fees:
2.2 Cancellation fees will apply for “No Shows” at events.
2.3 Substitutions are permitted at no additional cost. Schools must notify Gateway as soon as possible and provide any new dietary or access requirements. Requests made later than 2 weeks prior to the event may not be accommodated.
2.4 Transfers to alternative event dates (where available) must be requested at least one calendar month in advance.
3.1 Charges for online webinars are for one named delegate unless otherwise stated. Multiple registrations or logins from additional email addresses will be charged at the standard rate unless previously agreed.
3.2 For all online events, participants should:
3.3 Please refer to pre-event emails for start and end times, joining instructions, and access links.
4.1 If you have any special access needs or dietary requirements, please inform us at least 2 weeks before the event. We will do our best to meet your needs.
4.2 Event attendance is dependent on confirmation of the delegate. Subscribing schools must confirm the attending staff member at least one calendar month prior to the event. After this time, we reserve the right to reallocate the place.
4.3 If a delegate arrives late or leaves early, this may disrupt other participants and the facilitator. We ask all participants to stay for the full duration.
5.1 Small Schools Discount:
5.2 ‘Recommend a Friend’ Offer:
5.3 Multi-Buy Discounts:
6.1 Subscriptions are individually priced. Each subscribing school is entitled to one delegate place per course, unless otherwise stated. Additional places on subscription courses are available to subscribing schools, subject to availability, at a 25% discount on the pay-as-you-go (PAYG) price (excluding DRB Briefings).
6.2 Many of our courses are available on a PAYG basis and are individually priced.
6.3 Where multiple venues are available for an event, places will be allocated based on your preference, subject to availability.
6.4 Where online options exist, schools may transfer to an online session with a minimum of one calendar months’ notice.
7.1 Gateway Alliance reserves the right to:
7.2 Where events are moved online, equivalent half or full day alternatives will be offered wherever possible.
7.3 If a subscription is purchased and no events are attended; no refund will be issued.
8.1 Photographs and video footage may be taken at events and used for promotional purposes including Gateway Alliance publications, website, and social media. Contact the event organiser if you wish to opt out.
8.2 By accepting these terms, you consent to receive communications from Gateway Alliance regarding future events and services. We will not share your contact details with third parties without prior permission.
8.3 To opt out of communications, please email us at info@gatewayalliance.co.uk
8.4 For more information on how we use your data, please refer to our privacy notice.
9.1 All resources, handouts, and recordings from online sessions are for use by subscribing schools only and must not be shared externally.
9.2 Recordings are housed on our secure Members Area and should only be accessed via our website by staff from subscribing schools.
9.3 We strongly advise schools to download and save any resources promptly. Access to files via the Members Area will cease at the end of the academic year.
9.4 Please note that recordings cannot be downloaded and are available for streaming only.
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